Please read these Terms and Conditions carefully before using the SEK Automation Group website or engaging our services. By accessing our website or purchasing our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
1. About SEK Automation Group
SEK Automation Group ("Company," "we," "us," or "our") provides AI automation solutions for small businesses, including but not limited to AI-powered customer service chatbots, workflow automation, AI marketing materials, and lead generation systems. These Terms govern your use of our website at sekautomationgroup.netlify.app and any services you purchase from us.
2. Use of Our Website
By accessing our website, you agree that you will:
- Use the website only for lawful purposes and in accordance with these Terms
- Not attempt to gain unauthorized access to any part of the website or its related systems
- Not use the website to transmit spam, malware, or any harmful content
- Not reproduce, duplicate, copy, or resell any part of our website without express written permission
- Not engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
We reserve the right to terminate access to our website for any user who violates these terms.
3. Services & Engagements
Our services are provided on a project or ongoing basis as agreed upon during your free assessment and outlined in a separate service agreement or proposal. The following applies to all service engagements:
- Scope of Work: All deliverables, timelines, and pricing will be outlined in a written proposal or agreement provided before work begins
- Client Responsibilities: You agree to provide accurate information, timely feedback, and any necessary access (e.g. website credentials, platform logins) required to complete the work
- Revisions: Revision rounds are outlined in your individual service agreement. Work outside the agreed scope may incur additional charges
- Delivery: Project timelines are estimates. We are not liable for delays caused by third-party platforms, incomplete client information, or factors outside our control
4. Payment Terms
- Payment terms are outlined in your individual service agreement or proposal
- All prices are in US dollars unless otherwise stated
- Invoices are due within the timeframe specified in your agreement
- Late payments may result in a pause or suspension of services
- We reserve the right to require a deposit before beginning any project
- Refunds are handled on a case-by-case basis and are outlined in your service agreement. Generally, completed work is non-refundable
5. Intellectual Property
All content on this website — including text, graphics, logos, images, and code — is the property of SEK Automation Group and is protected by applicable intellectual property laws.
- Our Website: You may not reproduce, distribute, or create derivative works from our website content without prior written consent
- Your Deliverables: Upon full payment, you own the final deliverables we create specifically for your business (e.g. flyers, chatbot scripts, automation workflows)
- Our Tools & Processes: We retain ownership of our proprietary methods, templates, processes, and tools used to create your deliverables
- Portfolio Use: We reserve the right to display work created for you in our portfolio unless you request otherwise in writing
6. AI-Powered Services
Our services involve the use of third-party AI tools and platforms. By engaging our services, you acknowledge and agree that:
- AI-generated content (text, images, chatbot responses) may require human review and editing before use
- We do not guarantee that AI outputs will be 100% accurate, complete, or free from errors
- You are responsible for reviewing all AI-generated deliverables before publishing or distributing them
- Third-party AI platforms (such as Anthropic, OpenAI, etc.) have their own terms of service which may affect how the tools are used
- We are not liable for changes made by third-party AI providers that affect our ability to deliver services
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of our engagement. This includes but is not limited to business strategies, customer data, pricing, and technical systems. This obligation of confidentiality survives the termination of any service agreement.
8. Limitation of Liability
To the fullest extent permitted by law, SEK Automation Group shall not be liable for:
- Any indirect, incidental, special, or consequential damages arising from your use of our website or services
- Loss of revenue, profits, data, or business opportunities
- Errors, interruptions, or delays caused by third-party platforms or tools we use to deliver services
- Any actions taken by you based on information or recommendations provided through our AI chatbot or website
Our total liability to you for any claims arising from our services shall not exceed the total amount paid by you to us in the three months preceding the claim.
9. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee specific business results from the use of our automation services.
10. Third-Party Links & Services
Our website may contain links to third-party websites and we use third-party platforms to deliver our services. We are not responsible for the content, privacy practices, or terms of any third-party sites or services. Links to third-party websites do not constitute an endorsement.
11. Termination
Either party may terminate a service engagement with written notice as specified in the individual service agreement. Upon termination:
- You will be invoiced for all work completed up to the termination date
- We will provide you with all completed deliverables upon receipt of final payment
- Any licenses granted to you for completed work remain in effect following full payment
- Confidentiality obligations survive termination
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Missouri.
13. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us: